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How to retrieve task, or what to do with CWU file
Auteur du fil: Samuel Murray
Samuel Murray
Samuel Murray  Identity Verified
Pays-Bas
Local time: 08:26
Membre (2006)
anglais vers afrikaans
+ ...
Aug 11, 2011

G'day everyone

I'm a first-time user of Across. The client sent me a CWU file, so I assume I have to follow the instructions in chapter 7 of the user manual (on crossWAN). However, my "What do you want to do" screen does not have the option "Retrieve task". What should I do?

Thanks
Samuel
 
Hazel Underwood
Hazel Underwood  Identity Verified
Royaume-Uni
Local time: 07:26
Membre (2005)
allemand vers anglais
+ ...
Remote Client Aug 11, 2011

Has your client provided you with a CAP file to set up their remote client?
 
Samuel Murray
Samuel Murray  Identity Verified
Pays-Bas
Local time: 08:26
Membre (2006)
anglais vers afrikaans
+ ...
AUTEUR DU FIL
@Hazel Aug 11, 2011

Hazel Underwood wrote:
Has your client provided you with a CAP file to set up their remote client?


Nope... but is a CAP file (and a remote client) really required? I mean, isn't crossWAN all about working "offline"?
 
Hazel Underwood
Hazel Underwood  Identity Verified
Royaume-Uni
Local time: 07:26
Membre (2005)
allemand vers anglais
+ ...
Not sure Aug 11, 2011

Have only ever seen the Retrieve task function come up when I've logged in via a client's remote access. You then get the option of either working online directly or using a CWU.

Sorry can't help any further, as I've only used it a handful of times.

Maybe try the FAQ on the Across website?

http://www.my-across.net/en/faqs.aspx
 
Åsa Campbell
Åsa Campbell  Identity Verified
Australie
Local time: 15:56
Membre
anglais vers suédois
CAP file Aug 12, 2011

I think that you always need a CAP file from your client, whether they send the project as a CWU file or you download it from thier server.

The Standalone Personal Edition is only used when you have a document, like a Word document, that you want to translate.

I suggest you speak to your client.

Hope this helps,
Asa
 


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How to retrieve task, or what to do with CWU file






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