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anglais vers thaï/siamois: Hospitality questionnaire General field: Marketing Detailed field: Tourisme et voyages
Texte source - anglais Thinking about the booking process, the lead-up to a guest staying, the duration of their stay and once they have left, what are your principal objectives at each stage of your guests’ hotel experience?
For this question, please think about guests that stay in your hotel/property for leisure reasons.
At the time of booking, my hotel/property’s principal objectives are to...
Please select the two statements which best apply.
Make the process as smooth and efficient as possible
Make guests feel reassured about their booking
Make guests feel as though the holiday has already begun
Introduce guests to the hotel (e.g. its location and facilities)
Provide local information on the destination (e.g. weather)
Promote add on services to guests (e.g. transfers)
Provide additional travel suggestions (e.g. restaurant choices, attractions, itineraries)
Go 'above and beyond' to offer an exceptional customer service experience to all guests
Leave a gift the night before check-out (e.g. a bottle of wine from the local area)
Années d'expérience en traduction : 20. Inscrit à ProZ.com : May 2009. Devenu membre en : Jun 2014.
Références
anglais (Buffalo Academy for Visual and Performing Arts, verified) français (Buffalo Academy for Visual and Performing Arts, verified) anglais (Université de Perpignan, verified) français (Université de Perpignan, verified) français (Silpakorn University English major Faculty of Arts, verified)
anglais (Silpakorn University English major Faculty of Arts, verified) français (Diplôme Approfondi de la Langue Française DALF, verified)
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Bio
Traducteur français, anglais, thaï, je suis spécialisé dans le tourisme, hôtel, vin et marketing en général. Je propose également des services PAO et création graphique à partir de logiciels InDesign et Illustrator.
Je suis à votre disposition pour toute demande en relation avec la langue thaïe.
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