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memoQ has stopped working - Problem Event Name: CLR20r3
Thread poster: Charlie Higgins
Charlie Higgins United States Local time: 20:47 Spanish to English + ...
May 10, 2017
Hi everyone,
I'm running memoQ 2014 on Windows 7. After some automatic system updates on my PC I can't seem to open memoQ without getting an error. It says "memoQ has stopped working" and gives me the following information:
Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: memoq.exe Problem Signature 02: 7.5.4.22412 Problem Signature 03: 54882e08 Problem Signature 04: System Problem Signature 05: 4.0.303... See more
Hi everyone,
I'm running memoQ 2014 on Windows 7. After some automatic system updates on my PC I can't seem to open memoQ without getting an error. It says "memoQ has stopped working" and gives me the following information:
Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: memoq.exe Problem Signature 02: 7.5.4.22412 Problem Signature 03: 54882e08 Problem Signature 04: System Problem Signature 05: 4.0.30319.17929 Problem Signature 06: 4ffa5c88 Problem Signature 07: 3e0a Problem Signature 08: 13b Problem Signature 09: System.ArgumentException OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: b1c3 Additional Information 2: b1c388674c653757d4aa90a133da9626 Additional Information 3: 6073 Additional Information 4: 6073d74799ce7bb0eb17d41f788837c4
A quick and unfounded guess: is it possible that the updates to Windows altered or disabled Microsoft .NET Framework installed in your machine? You might want to check memoQ's system requirements and check the versions of .NET Framework in Windows' Control Panel. If the right version of .NET Framework is missing or disabled, you might want to look for it online and reinstall it.
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Charlie Higgins United States Local time: 20:47 Spanish to English + ...
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trying this...
May 10, 2017
It says .NET 4.5 is installed (memoQ 2014 R2 requires 4.0 or higher). I'm going to try and install .NET 4.0 from scratch and see if that resolves the issue.
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Charlie Higgins United States Local time: 20:47 Spanish to English + ...
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did not work
May 10, 2017
This did not work. Still getting the same error...I also tried re-installing a different, earlier version of memoQ and got the exact same error. Any other ideas?
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Maija Cirule Latvia Local time: 03:47 German to English + ...
My humble idea
May 10, 2017
Charlie Higgins wrote:
This did not work. Still getting the same error...I also tried re-installing a different, earlier version of memoQ and got the exact same error. Any other ideas?
you should contact MemoQ support team, they are nice guys and willing to help. Other efforts seem to be a wild goose chase if even such serious professional as Tomás Cano Binder does not know a right solution.
[Edited at 2017-05-10 18:23 GMT]
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