Glossary entry (derived from question below)
German term or phrase:
Stammkundenpflege
English translation:
regular customer care
Added to glossary by
Ryan Armbrust Diaz (X)
Mar 2, 2011 16:25
13 yrs ago
3 viewers *
German term
Stammkundenpflege
German to English
Bus/Financial
SAP
Mit der XXX Stammkundenpflege steht Ihnen ein sehr leistungsfähiges Werkzeug zur vollumfänglichen Verwaltung Ihrer Stammkunden zur Verfügung.
Vom Anlegen der Konten über die Rechnungserstellung und das Mahnwesen bis hin zum Clearing und zur Kontrolle der Zahlungseingänge erfüllt die Stammkundenpflege alle Anforderungen an eine moderne Verwaltungssoftware.
Die technologische Basis für die Stammkundenpflege bildet eine Java–Plattform, auf der auch die anderen XXX Anwendungen basieren.
Vom Anlegen der Konten über die Rechnungserstellung und das Mahnwesen bis hin zum Clearing und zur Kontrolle der Zahlungseingänge erfüllt die Stammkundenpflege alle Anforderungen an eine moderne Verwaltungssoftware.
Die technologische Basis für die Stammkundenpflege bildet eine Java–Plattform, auf der auch die anderen XXX Anwendungen basieren.
Proposed translations
(English)
| 4 +1 | regular customer care |
Ryan Armbrust Diaz (X)
|
| 3 +1 | Management of repeat customers |
phillee
|
| 3 | steady customer/patron mangement |
Ramey Rieger (X)
|
| 3 | (tool of) customer care for regular company clients |
casper (X)
|
| 3 | care of existing customers |
Jo27
|
Change log
Apr 15, 2011 18:12: Ryan Armbrust Diaz (X) Created KOG entry
Proposed translations
+1
20 mins
Selected
regular customer care
That's how I found it in the context of customer care.
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Note added at 31 Min. (2011-03-02 16:57:48 GMT)
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http://www.sap.com/germany/solutions/business-suite/erp/fina...
http://www.sap.com/solutions/benchmark/isu-ccs.epx
Definitely what SAP uses.
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Note added at 3 Stunden (2011-03-02 19:52:26 GMT)
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regular customer @ SAP:
http://www.sap.com/demos/richmedia/demos/sap-business-commun...
http://help.sap.com/saphelp_470/helpdata/en/a3/beac2b0f8111d...
http://wiki.sdn.sap.com/wiki/display/ERPLO/IS-MEDIA - SUBSCR...
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Note added at 31 Min. (2011-03-02 16:57:48 GMT)
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http://www.sap.com/germany/solutions/business-suite/erp/fina...
http://www.sap.com/solutions/benchmark/isu-ccs.epx
Definitely what SAP uses.
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Note added at 3 Stunden (2011-03-02 19:52:26 GMT)
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regular customer @ SAP:
http://www.sap.com/demos/richmedia/demos/sap-business-commun...
http://help.sap.com/saphelp_470/helpdata/en/a3/beac2b0f8111d...
http://wiki.sdn.sap.com/wiki/display/ERPLO/IS-MEDIA - SUBSCR...
Peer comment(s):
| agree |
philgoddard
: It could also be "account customers", ie those who have accounts rather than making one-off purchases.
7 mins
|
| neutral |
Cilian O'Tuama
: maybe correct but unclear whether care of regular customers or regular care of customers (and the word "regular" does not seem to be contained in your references)// Any evidence that "reg. customer care" is "definitely what SAP uses"?
2 hrs
|
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It is now. Cheers.
|
4 KudoZ points awarded for this answer.
Comment: "thank you"
7 mins
steady customer/patron mangement
how I see it
http://www.websters-online-dictionary.org/definitions/Stammk...
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Note added at 8 mins (2011-03-02 16:34:40 GMT)
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that's "management", of course. sorry for the typo
http://www.websters-online-dictionary.org/definitions/Stammk...
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Note added at 8 mins (2011-03-02 16:34:40 GMT)
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that's "management", of course. sorry for the typo
26 mins
(tool of) customer care for regular company clients
Try this in your context.
Example sentence:
It can also work as a tool of customer care for regular company clients and help to strengthen their long- term connection.
38 mins
care of existing customers
I see it as differentiating between customers already on the books and new customers, i.e. "existing customers"
+1
3 hrs
Management of repeat customers
organisation of ... rather than caring for ... IMHO - see 'Verwaltung Ihrer Stammkunden' in the original text.
I think Repeat Customer is used frequently and is a more precise description.
I think Repeat Customer is used frequently and is a more precise description.
Discussion
I don't really trust Googling as a decision criteria.
Surely the nomenclature depends on the SAP client's choice and the type of business.
Furthermore, as we know from Starbucks 'regular' can also mean 'normal' in US-EN.
'repeat' disambiguates this.
@Horst: 'Daten verwalten' is a definite 'manage' in my experience. As far as I understand, this tool is for managing the customer data, not interacting with the customers.