English-Korean translator specializing in business and marketing with 35 years' experience

Working languages:

English to Korean
Korean to English

Suk Yoon
35 year experience in overseas projects

Kyonggi-do, South Korea

Local time: 19:53 KST (GMT+9)

Native in: Korean (Variant: South Korea)

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Translation, Editing/proofreading, Copywriting, Interpreting, MT post-editing

Specializes in:
Business/Commerce (general)	Linguistics
History	Marketing / Market Research
International Org/Dev/Coop	Management
Human Resources	Law: Contract(s)
Transport / Transportation / Shipping

Questions answered: 1

Visa, American Express, PayPal, MasterCard, Wire transfer

Sample translations submitted: 2

English to Korean: Customer Satisfaction General field: Bus/Financial Detailed field: Business/Commerce (general)
Source text - English Customer satisfaction is perhaps the most popular of all non-financial KPIs. For a commercial organization it is generally perceived as the most indicative non-financial measure of future financial performance, the belief being that the more satisfied the customer, the more likely they are to remain loyal/repurchase, which in turn leads to financial success. Put another way, measuring customer satisfaction provides an indication of how successful the organization is at providing products and/or services to the marketplace. Moreover, repeated research over several decades has shown that it is significantly more expensive to attract new customers than it is to retain existing ones. It is more financially beneficial, therefore, to ensure that current customers remain happy – that is, that they are satisfied. Although lacking the financial motive or retention pressures, public sector organizations are also expected to keep customers (the consumers of service) happy. Unhappy consumers (who increasingly judge public sector service delivery against the highest standards of the private sector) vent their anger on elected officials, who then demand improvements from public officials (often through targets that are mandated, auditable and comparable with other public sector bodies). Of the many benefits of measuring customer satisfaction, one of the most useful is that it provides executive leaders with insights into the gap between present product performance/service delivery and customer expectations. This enables the launching of interventions that improve customer-facing performance.	Translation - Korean 고객 만족은 비 재무적인 핵심 성과 지표 중 가장 널리 알려진 지표이다. 영리 단체에서는 이를 미래의 재정적 성과를 가장 잘 암시해 주는 비 재무적인 지표로 인식하고 있다. 왜냐하면 고객이 만족하면 할수록 그 고객은 계속 남아있으며, 재 구매를 할 것이고, 이는 재무적 성공으로 이어지기 때문이다. 달리 표현하자면, 고객 만족도를 측정함으로써 그 단체가 재화나 용역을 얼마나 성공적으로 제공하고 있는 지를 알 수 있다. 더욱이 지난 수십 년간 반복된 조사를 통해 새로운 고객을 유치하는 비용이 기존 고객을 유지하는데 드는 비용보다 훨씬 높다는 사실을 알게 되었다. 따라서 현재의 고객이 행복을 느끼도록 하는 것, 다시 말하자면 현재의 고객을 만족시키는 것이 재무상 더 이익이 된다. 재무적인 동기나 고객 유지 압력이 상대적으로 적은 공공 부문 조직도 고객(서비스를 이용하는 소비자)을 행복하게 해야한다. 공공 부문의 서비스 수준을 민간 부문의 최고 수준과 비교하고 있는 소비자가 늘어나고 있는데, 그들이 행복해 하지 못한다면 그들은 선거를 통해 선출된 공직자에게 분노를 표출하게 되고, 그러면 그 공직자는 공공부문 종사자에게 개선을 촉구하며, 법으로 규정된 목표를 할당하여 이에 대한 감사를 실시하거나 타 공공 기관과의 비교 기준으로 삼을 것이다. 고객 만족을 측정하면 많은 이점이 있는데, 가장 유용한 이점은 경영진이 현재의 제품 성능 또는 현재의 서비스 수준과 고객의 기대 수준 사이의 갭을 파악할 수 있다는 점이다. 이를 통해 대 고객 성과를 개선시키는 일에 경영진을 개입시킬 수 있다.
Korean to English: 절정과 변화 General field: Social Sciences Detailed field: Social Science, Sociology, Ethics, etc.
Source text - Korean 절정과 변화 인생에는 밀물의 때가 있고 썰물의 때가 있다. 때를 아는 사람은 밀물의 때를 만났다고 좋아하지 않는다. 곧 썰물의 때가 올 것을 알기 때문이다. 환호의 현관을 지나 행복의 방으로 들어서는 자는 언젠가는 집 밖으로 나오게 되어있다. 중요한 것은 등장할 때의 일반적인 갈채가 아니라 물러날 때에 다른 사람들이 느끼는 감정이다. 나가는 문지방까지 행운과 함께하는 사람은 거의 없다. 등장하는 사람에게 환영이 일반적이듯이, 퇴장하는 사람은 관심으로부터 멀어지기 십상이다. 등장할 때의 갈채보다는 행복한 퇴장을 더 염두에 둬라. 더위는 물러가기 직전이 제일 덥고, 날은 밝아지기 직전이 제일 어둡다. 벽을 향해 공을 던져봐라. 힘이 세면 단번에 손끝으로 공이 되돌아온다. 사물은 절정에 이르면 반드시 반동이 생긴다. 절정에 이르지 않으면 반동이 생기지 않는다. 어리석은 사람은 절정에 이르게 된 것을 기뻐하지만, 똑똑한 사람은 오히려 그 반동을 두려워한다. 기운은 넘치지 않는 것이 좋다. 마찬가지로 세력도 넘치지 않도록 해야 한다. 세력이 커지면 생각지도 못한 불행이 잉태된다. 컵에 물을 가득 채워 들고 가면 흘리기 십상이라 아예 물을 덜 채우는 것이 좋다. 지나치게 키운 사람은 덜어낼 줄 알아야 한다. 세력을 너무 키우지 말라. 승리했을 때 행운으로부터 떠나라. 명성 있는 도박사들은 그렇게 한다. 멋진 후퇴는 대담한 공격만큼의 가치가 있다. 행한 바가 충분하고 결실이 있었으면 안전을 도모해야 한다. 오래 지속되는 행운은 언제나 의심스러운 것이기 때문에…… 중단된 행운이 안전한 것이며 그 맛은 달콤하기 까지 하다. 행운이 너무 커지면 짧게 끊음으로써 균형을 이루게 하라. 빌 게이츠가 말했다. “나는 힘이 센 강자도 아니고 두뇌가 뛰어난 천재도 아닙니다. 날마다 새롭게 변했을 뿐입니다. 그것이 나의 성공 비결입니다. Change(변화)의 g를 c로 바꿔보십시오. Chance(기회)가 되지 않습니까? 변화 속에 반드시 기회가 숨어 있습니다.” 밀림에서 가젤은 사자보다 더 빨리 달리지 않으면 잡혀 죽지만, 사자는 가젤보다 빨리 달리지 않으면 굶어 죽는다. 그대가 사자이건 가젤이건 삶의 현장을 질주해야 한다. “그냥 이대로”는 실패로 가는 주문이다. 변화는 불가피하며 필수적인 것. 현실에 안주하거나 자만하거나 하면 끝장이 날 것이다. 찰스 다윈은 진화론에서 말했다. “살아남은 것은 가장 강한 종도, 가장 똑똑한 종도 아니다. 그것은 변화에 가장 잘 적응하는 종이다.” 적자생존(適者生存)이라는 자연의 법칙에서 적자는 변화할 수 있는 능력의 표현이다. 자연은 변하지 않는 개체에 대해 무자비하다. 변화에 적응하지 못하면 죽음만이 있을 뿐이다. 안타깝게도 많은 조직과 사람들이 변화하지 않으면 살아남지 못할 것을 알면서도 스스로 변화하지 못하고 있다. 변화는 구호가 아니라 실천이다. 자신을 변화에 적응시켜 안전지대를 넓혀 나가야 한다. 변화에 적응하고 변화를 즐겨라. 그대 자신에게 질문해 봐라. “살아온 날이 중요한가, 살아갈 날이 중요한가?”를 말이다. 그렇다! 살아갈 날이 훨씬 더 중요하다. 미래를 바꾸려고 노력하지 않으면 과거의 노예로 살게 된다. 모든 것이 변하고 있으며, 사물과 상황이 계속 변화하고 있다. 변화는 변수가 아니라 상수(常數)며 위기이자 기회이다. 성공은 얼마나 예측을 잘하느냐 보다, 직면하는 변화에 얼마나 대처를 잘 하느냐에 달려 있다. 늘 새로운 방식으로 생각하고 새로운 마음가짐으로 일해야 한다. 낡은 습관과 낡은 방식을 버리고 새로운 방식을 채택해라. 그러면 지속적으로 변화에 적응하여 아름다운 미래를 맞이할 것이다.	Translation - English Climax and Change The tide in our life is repeatedly rising and ebbing. Those who understand the passage of time are not pleased with the rising tide, because they know it will soon be followed by the low tide. Anyone who enters the room of happiness, hailed with a roar of applause, is due to leave it someday. What matters is not what applause people send off upon his entrance, but what feeling people will have for him when he leaves. Very few would have the luck to receive acclamation upon their departure. While people are to be generally welcomed upon their entrance, they would move away from the spotlight when they leave. Therefore, we have to consider happy retirement rather than are delighted with the applause we receive upon entrance. The heat is most intense just before the weather turns cool, and it is darkest just before dawn breaks. Throw a ball against the wall. When thrown with great force, it will bounce back fast. Once reaching the climax, things will necessarily rebound from it. Unless they reach the climax, they would not bound from it. An unwise man would be delighted at reaching the climax, but a wise man would, on the contrary, be concerned about the rebound that will follow. Being full of vigor is not desirable. Likewise, we must avoid having overpowering influence. Amid the overpowering influence, misfortune buds out quietly. If you carry a glass filled with water, you are apt to spill it. Therefore, it is better not to fill the glass to the brim. Do not try to expand your influence too much. You have to learn to mitigate your power when it is too strong. If you have won a victory, do not stay happy too long, as is the case with renowned gamblers. Elegant retreat would be as valuable as a courageous attack. If you have done enough and achieved success, then you have to plan on safety. If your fortune lasts long, you have to doubt it. You could find safety in your discontinued fortune, and this discontinued fortune would taste even sweet. If you find your fortune is too big, you should cut down on it and thereby you could maintain a balanced position. Bill Gates said, "I am neither a strong man nor a genius. Only I have changed myself every day. This is the secret of my success. Take the letter 'g' from 'Change' and replace it with 'c", then this word becomes 'Chance'. Chance is always hidden in the change." In the jungle, gazelles must run faster than lions; otherwise, they would be eaten. On the other hand, lions must run faster than gazelles; otherwise, they would be starved to death. Whether you are a lion or a gazelle, you have to run in your life. Being content with the present will lead to failure. Change is inevitable. Being content with the present, you will end up getting nothing. Charles Darwin said in his Theory of Evolution, "It is neither the strongest nor the smartest that survives. Only the species that best adjust to change will survive." The law of nature signifies that only the fittest in the Theory of the Survival of the Fittest can adjust to change. Nature is merciless against the species that do not change. Change is not a slogan but an action. You should adjust yourself to change and expand your safety zone. Adjust yourself to change and enjoy it. Say to yourself, "Which is more important, the days I have lived, or the days to live?" For sure, the days to live will be much more important. If you don't try to change your future, you will only degenerate into a slave of the past. Everything to include things and circumstances is changing continuously. Change is not a variable factor, but a constant, and it is a chance and a threat. Your success depends not on how well you forecast the future, but on how well you cope with the change that confronts you. You should think in different ways and work with a refreshed mind. You should discard old practice and way, and choose a new one. Then you will be able to adjust yourself to change, and the bright future will wait for you.

Bachelor's degree - Yonsei University, Seoul, Korea

Years of experience: 44. Registered at ProZ.com: Jan 2019.

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Bio

I am a Korean translator having a lot of translation experience related to my job carried out during the past 40 years. The following is the summary of my specialty areas where I worked as a translator and interpreter as well as a business organizer.

1. Business/Financial

1) Translated the first and over 20 revised editions of the company overviews for presentation to automotive customers, while working for Dong Yang Piston Co., Ltd. from Jan. 2003 to Mar. 2018. (Korean > English / Automotive)

2) Translated the quality requirement documents of the automotive customers such as GM, Ford, Chrysler, BMW, Audi/VW and PSA for internal training, while working for Dong Yang Piston Co., Ltd. from Jan. 2003 to Mar. 2018 (English > Korean / Automotive)

3) Translated 『General Terms and Conditions of Purchase』 prescribed by the automotive customers such as GM, Ford, and BMW while working for Dong Yang Piston Co., Ltd. from Jan. 2003 to Mar. 2018. (English>Korean / Automotive)

4) Translated the service contracts with three European logistics providers for transportation, storage, handling, repacking and call-ins processing, 2012 through 2018. (English>Korean / Law Contracts)

5) Translated and proofread the business collaboration agreement between Dong Yang Piston and a Japanese Piston Ring manufacturer in 2014. (Translation: English>Korean & Proofreading on English / Automotive)

6) Translated the technology license agreement between Dong Yang Piston and an Indian piston manufacturer in 2006 for technology licensing in the area of casting, new material development, and piston quality improvement. (English<>Korean / Law Contracts)

7) Translated the working conditions requirements from Ford and Audi/VW for internal training, application, and improvement, 2010 through 2018. (English>Korean / Management)

8) Translated the working conditions reports to Ford and Audi/VW, 2010 through 2018. (Korean>English / Management)

9) Translated the suppliers’ financial health requirements from the automotive customers such as Ford, Renault-Nissan, and BMW, 2009 through 2018. (English>Korean / Finance-general)

10) Translated the financial statements for reporting to all overseas automotive customers, 2010 through 2018. (Korean>English / Finance-general)

11) Translated 『General Terms and Conditions』 that was agreed with the European (mostly German) machine suppliers for the MDI petrochemical project of Hanwha Chemical Corporation in 1991 and 1992. (English>Korean / Law Contracts)

2. Marketing

1) Translated the sales representative agreements between Dong Yang Piston and four sales agents located in USA, Germany, France, and Italy respectively, 2003 through 2009. (English>Korean / Law Contracts)

2) Translated the text for the first version of Dong Yang Piston company introduction DVD in 2002 and for three subsequent versions in 2008, 2013 and 2017 respectively. (Korean>English / Public Relations)

3) Proofread the text for the website of Dong Yang Piston in 2011. (Korean>English / Public Relations)

4) Translated the text for the company brochures of Dong Yang Piston in 2007 and 2012. (Korean>English / Automotive)

5) Translated the text for the company brochure of XL-Photonics, Inc. in 2002. Korean>English / Telecommunications)

6) Translated the long-term agreement concluded between XL-Photonics, Inc. and an American company for packaging and supply of optical components in Aug. 2001. (English>Korean / Law Contracts)

7) Translated the Memorandum of Understanding between Hanil Valence Inc. and a Chinese partner for the supply of rechargeable lithium-ion batteries in Nov.-Dec. 2001. (Korean<>English / Law Contracts)

8) Translated the script for the company brochure of Golden Bell Trading Co., Ltd. in 1987. (Korean>English / Business & Commerce – general)

3. Art/Literary

1) Translated the pamphlet for Korean-Hungarian traditional music and dance performance held at The Hungarian State Opera House in Budapest on the occasion of celebrating strategic business cooperation between Hanwha Group and Hungarian Government in 1994. (English<>Korean / Music)

2) Translated an autobiography titled 『MiG Pilot: The Final Escape of Lieutenant Belenko』 in 1981, co-written by Belenko and a Reader’s Digest writer. (English>Korean / Literature)

3) Translated three Korean short stories in 1978; 『Memoirs of Wife』 written by Ok In Lim, 『Memoirs of Second Wife』 written by Ok In Lim and 『Camilia Flower』 written by Yu Jeong Kim (Korean>English / Fiction=Poetry & Literature)

4) Proofread three Children’s stories translated into English in 2018; 『Blond Hair and The Three Bears』, 『Red Hen』 and 『Three Little Pigs』

4. Other

1) Translated a thesis and abstract on 『Sports for All』 in 1996. (English>Korean / Sports)

2) Translated the amateur boxing team manuals for the 10^th Asian Games held in Korea, 1986. (Korean>English / Sports)

3) Worked as an interpreter for the Amateur Boxing Division of the 10^thAsian Games in 1986. (English<>Korean / Sports)

4) Translated all information booklets including bulletins, guidebooks and rulebooks for the 4^th World Cup Amateur Boxing Competition held in Korea, 1985. (Korean>English / Sports)

5) Worked as an interpreter for the 4^th World Cup Amateur Boxing Competition in 1985. (English<>Korean / Sports)

6) Translated the Memorandum of Understanding for a joint military project between the ROK Air Force and the US Air Force, while serving at the ROK Air Force as first lieutenant in 1980 (English>Korean / Other)

7) Translated the Concept of Operations for a joint military project between the ROK Air Force and the US Air Force while serving at the ROK Air Force as first lieutenant in 1980. (English>Korean / Other)

8) Worked as a translation and interpretation officer at the ROK Air Force from Apr. 1980 to Mar. 1983. (English<>Korean / Other)

Keywords: English, Korean, business/finance, marketing, linguistics, international cooperation, logistics, management, education

Profile last updated
Jan 29, 2021

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