Concordance search doesn't work with one specific server (Studio 2019)
Auteur du fil: François Duperrier

François Duperrier  Identity Verified
Espagne
Local time: 02:45
anglais vers français
+ ...
Feb 3

Hello there,

I experience the following problem: the concordance search doesn't work in Studio 2019 with a specific server.

I have normal access to the translation memory, which is properly activated (with concordance) and updates correctly.
But when I want to search for a term, I get the following message:
"There was a problem while searching. See the message window."
-> "An error has occurred while using the translation provider ***: Object reference
... See more
Hello there,

I experience the following problem: the concordance search doesn't work in Studio 2019 with a specific server.

I have normal access to the translation memory, which is properly activated (with concordance) and updates correctly.
But when I want to search for a term, I get the following message:
"There was a problem while searching. See the message window."
-> "An error has occurred while using the translation provider ***: Object reference not set to an instance of an object."

I have this problem with all the TMs on this server.

The weirdest thing is that the concordance search works correctly when I work with another server.
From the translation agency, they tell me that they have no problems on their side with the server.

Everything is updated in the system and I don't notice any other problems. I tried to delete and then reactivate the translation memory, but the problem persists. Restarting Studio or the computer is useless. This has been going on for several days.

Do you have any suggestions?

thanks in advance
Collapse


 

Ekaterina Kroumova  Identity Verified
français vers bulgare
+ ...
Maybe deactivating the server and adding it again Feb 3

Maybe deactivating the server and adding it again would help. Some while ago I had a problem with a server, I don't remember what kind exactly, but this helped. Delete the server, than add it again. Make sure to copy the server address beforehand, if you don't have it already somewhere.

 

François Duperrier  Identity Verified
Espagne
Local time: 02:45
anglais vers français
+ ...
AUTEUR DU FIL
I've tried twice Feb 3

I've tried twice, but to no avail.

Thank you anyway, Ekaterina...


 


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Concordance search doesn't work with one specific server (Studio 2019)

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