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Passolo and TM: error when using Trados' TM after Trados update to SR2
Thread poster: komazawa
komazawa Japan Local time: 14:39 Member (2022) English to Japanese + ...
Mar 10, 2016
Would like to report a issue on Passolo and Trados, fortunately fixed as below.
Background: 1- A translation job using Passolo 2015 Translator Edition. 2- Job includes a Trados' TM. 3- Having intalled a Trados 2015 on same machine that runs Passolo. 4- Having upgraded this Trados 2015 to SR2. 5- All working well before upgrade to SR2.
Incident: Error when TM is accessed, precisely when Plugin is loaded. You click "Find Fuzzy tra... See more
Would like to report a issue on Passolo and Trados, fortunately fixed as below.
Background: 1- A translation job using Passolo 2015 Translator Edition. 2- Job includes a Trados' TM. 3- Having intalled a Trados 2015 on same machine that runs Passolo. 4- Having upgraded this Trados 2015 to SR2. 5- All working well before upgrade to SR2.
Incident: Error when TM is accessed, precisely when Plugin is loaded. You click "Find Fuzzy translations" to search TM and a error is displayed in Messages window. Or you try to add TM to Translation Helper and you get a error.
Solution:
1- Need Adminstrator atribute to proceed. 2- Open Passolo's install folder e.g. C:\\Program Files (x86)\\SDL\\SDL Passolo\\SDL Passolo Translator 2015\\ note: for 32 bit machines \\Program Files\\ instead of \\Program Files (x86)\\
3- Then open System\DnTradosStudio.
4- Use a editor (memopad, notepad++, etc) to open settings.xml
5- Edit as below: Example: <InstallLocation>C:\\Program Files (x86)\\SDL\\SDL Trados Studio\\Studio4\\</InstallLocation>
You have to put install path of Trados 2015 SR2 between <InstallLocation> and </InstallLocation>. Do not use "quotation marks". Note that different PCs may have different install path.
6- Save setting.xml
7- Close Passolo if it is open and restart it to verify.
It fixed my trouble but I do not know why...hope someone can explain... ▲ Collapse
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SDL Passolo is using SDL Trados Studio components to interface with TMs. The installation path of Studio is searched in the Windows registry using a GUID. Unfortunately this GUID is changing with newer SRs in Studio. So older Passolo licenses will not find newer Studio SRs which can be solved with the described work-around.
Achim Herrmann SDL Solutions Consultant
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komazawa Japan Local time: 14:39 Member (2022) English to Japanese + ...
TOPIC STARTER
Nice explanation
Apr 14, 2016
Thank you so much for clear explanation!
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