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Translation website/company don't acknowledge my emails for refunding
Thread poster: Luis Monteiro
Luis Monteiro Local time: 15:27 English to Portuguese + ...
Dec 26, 2017
Hi everybody, I upgraded to full membership on a translation website. A couple of days later I came to the conclusion that I was throwing my money away and requested a full refund, which they admitted they would do if "the upgrade was done recently". They responded that there was no such email address on their full members database, and I sent them their "welcome to full membership email" I had received to the same email address. Since than, after more than 10 attempts t... See more
Hi everybody, I upgraded to full membership on a translation website. A couple of days later I came to the conclusion that I was throwing my money away and requested a full refund, which they admitted they would do if "the upgrade was done recently". They responded that there was no such email address on their full members database, and I sent them their "welcome to full membership email" I had received to the same email address. Since than, after more than 10 attempts to get my money back, I had no response whatsoever from these jerks. What can I do, ask for a chargeback and fraudulent debit on my credit card with my bank? Thanks for your tips and your suggestions much appreciated. Luis
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