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Problems while Opening Word Document
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Utilisateur	Auteur du fil: Maruti Shinde Problems while Opening Word Document
Maruti Shinde   Inde Local time: 00:59 Membre (2009) russe vers anglais + ...	Feb 13 Hello Collegues, Yesterday I installed SDL Trados Studio 2011 (SP2R - 10.4.3056.0) with SDL Multiterm (SP2 - 9.2.361.0) on my Windows 7 machine. I use Word 2007. I have also installed the SDL Multiterm Widget which was put in My Downloads for me on the SDL's website. The tools run fine, however, whenever I try to open a word document, I get the following messages in sequence as follows: 1. "The command cannot be performed because a dialog box is open. Click "OK" and then close open dialog boxes to continue". 2. Once I click 'OK', I get the message "The macro cannot be found or has been disabled beacuse of your Macro security settings". After clicking the 'OK' 3 times the document is opened. 3. Then while closing the document the message "Automation Error Unspecified Error" appears. Then upon clicking clicking 'OK', the document is closed. I enabled all macros, however this problem still persists. I am not an expert in solving these technical issues. Please help.   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Bernard Lieber   Local time: 21:29 Membre (2009) anglais vers français + ...	Known Issue Feb 13 Hi, Try this link: http://www.proz.com/forum/sdl_trados_support/222565-word_experienced_a_serious_problem_with_multiterm8dotm_studio_2011_user.html This solution worked for me: 1. Click Start, type cmd, right click and run as administrator (It's very important to run CMD as administrator) 2. Type in: "CD C:\Windows\syswow64" . In my case, the file is in the folder "SysWow64", because I have a 64-bit operating system. I think for 32-bit systems the folder is \system32. If you are not sure, sarch the file in your hard disk to see where it is. 3. Type in: regsvr32 /u mscomctl.ocx, click "enter". (A window will show up saying that the file has been unregistered) 4. Type in: regsvr32 mscomctl.ocx, click "enter". (A window will show up saying that the file has been registered) 5. Type in "exit" Also, keep in mind that this issue might crop up again after Windows updates. [Edited at 2013-02-13 14:29 GMT]   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Maruti Shinde   Inde Local time: 00:59 Membre (2009) russe vers anglais + ... AUTEUR DU FIL	Need exact solution Feb 13 Bernard, Thank you. But I am not able to get the exact solution for this issue there. Can anybody tell me what exactly should I do? Thanks in advance!   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Bernard Lieber   Local time: 21:29 Membre (2009) anglais vers français + ...	Windows Update Feb 13 Hi Maruti, Just downloaded the latest updates from MS - Vista Pro 32-bit - and this time didn't have to run regsvr32 to fix up the issue mentioned in your post. HTH, Bernard   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Maruti Shinde   Inde Local time: 00:59 Membre (2009) russe vers anglais + ... AUTEUR DU FIL	Windows Updates Feb 14 Dear Bernard, I installed updates by clicking the 'Office' button then clicking 'Word Options', then clicking on the 'Resources' tab and then 'get updates' and 'Check for Updates'. It got connected to the Microsoft site, where I was instructed to Click the Start button, click All Programs, and then click Windows Update. I did the same and got them installed successfully. It required a Restart of the machine. After restarting, I checked for any change. There is no change and the same problem continues. Please advise.   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Bernard Lieber   Local time: 21:29 Membre (2009) anglais vers français + ...	regsvr32 Feb 14 Have you tried the above command?   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Maruti Shinde   Inde Local time: 00:59 Membre (2009) russe vers anglais + ... AUTEUR DU FIL	regsvr32 Feb 15 Dear Bernard, Thank you for your kind help:) I executed the above command and it fixed that particular problem for the time being. Now there is another issue: while I try to open a word document for the first time after machine start, I get the message 'there was a problem sending the command to the program'. After clicking OK, the file is opened, and an additional blank word file is also opened at that time. Can you please suggest a solution for this thing?   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Bernard Lieber   Local time: 21:29 Membre (2009) anglais vers français + ...	Microsoft Issue Feb 15 Hi Maruti, Try the following -> Start -> Programs -> MS Office -> right-click on Word 2007 - > Properties -> Compatibility tab -> uncheck Run As Administrator. Link: http://social.technet.microsoft.com/Forums/fr-FR/officesetupdeploylegacy/thread/caaa9bc1-4cd6-4f9d-a666-e2cd9da96c79 or type your message in the Search box on your Microsoft site. HTH, Bernard [Edited at 2013-02-15 11:34 GMT] [Edited at 2013-02-15 15:21 GMT]   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Maruti Shinde   Inde Local time: 00:59 Membre (2009) russe vers anglais + ... AUTEUR DU FIL	Microsoft Issue Feb 15 Bernard, All these options under Campatibility tab are already 'unchecked'. What do I do?   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Maruti Shinde   Inde Local time: 00:59 Membre (2009) russe vers anglais + ... AUTEUR DU FIL	Microsoft Issue Feb 16 As the opetions under the compatibility tab were already unchecked, then, as suggested by other friend, I went to C:\Program Files\Microsoft Office\Office12, selected WINWORD.EXE, right clicked, went to properties, then clicked the compatibility mode box and checked the box 'Run this program in compatibility mode for:' choosing Windows 7 from the dropdown list. The earlier option in the drop-down list was Windows XP (Service Pack 3). My machine is upgraded from XP to Windows 7. However, this too has not fixed this issue. Please advise what to do now.   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Bernard Lieber   Local time: 21:29 Membre (2009) anglais vers français + ...	Microsoft Site Feb 16 Have you check the Microsoft site, see link I pasted   Subject: Comment: The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)

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Problems while Opening Word Document